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Home >> Products >> Multi-Screen Displays >> Zenview Quality Guarantee



Zenview PowerTrio Ultra Elite

Zenview Quality Guarantee and Industry Leadership



Zenview Guarantee   

Zenview Quality GuaranteeZenview Display Quality
Zenview Quality Guarantee100% Guaranteed

  • World's best LCD quality
  • Zero dead pixels (Samsung LCDs)
  • Unlimited toll-free support
  • Three-year warranty
  • Low price guarantee



World's best LCD quality

Digital Tigers uses only the finest LCD panels in the world. Most are made by Samsung, the world's leading maker of LCD panels. We test every new LCD panel and offer only the industry's top-of-the-line, professional-grade LCDs for each class of panel in our displays.

Compare specs: from viewing angle to contrast ratio, no one offers multi-screen displays with better quality.


Zero dead pixels: our guarantee since 2004!

Dead pixels are the #1 complaint of LCD buyers, and normally they have no recourse. The International Standards Organization has even issued a standard (ISO 13406-2) protecting monitor vendors from warranty claims for 16 or fewer dead pixels, stating that these are "acceptable."

Digital Tigers believes customers have a right to receive a defect-free professional display.

In partnership with Samsung, Digital Tigers has since 2004 offered the industry's first "Zero Dead Pixel Guarantee" for Samsung-logo professional-grade LCDs.

We inspect every panel before shipment and reject Samsung-branded LCD panels even with a single dead pixel.

What's more, within 30 days of purchase customers may exchange any Samsung LCD panel with dead pixels, even if the number of dead pixels meets ISO standards!


Three-year international warranty

All Zenview displays are offered with a three-year international warranty covering parts, labor and backlight.


Low price guarantee

Digital Tigers offers the best value in the industry. Further, we guarantee that we do.

We will match any competitor's U.S. advertised price on any equivalent multi-screen configuration, if it meets these criteria:

  • Identical configuration, LCD size, resolution and inputs
  • Equal or better viewing angle, contrast ratio and response time
  • Equal-quality mounting
  • Equivalent display and power cable quality and length
  • Equal or better warranty
  • Product is not "end of life" or being discontinued / liquidated
  • Product is not part of a package bundle with other products
  • Advertised price is independently verifiable and is open to all customers without special qualification
  • Advertised price is currently in force, for products that are available for immediate shipment

We care about our customers, and we are committed to your highest satisfaction in every way.

We care about the details: our passion for innovation shows. We offer you quality, leadership and integrity, and we trust that you value the difference.

On this page are just some of the details that set us apart.



Unlimited toll-free support, no auto-attendant!

We offer expert toll-free telephone and email support to all Zenview customers. We staff our support line from 9 am - 7:30pm ET USA, Monday - Friday.

What's more, our service standards mandate that every call is answered by a real person (not an auto attendant), and no customer is placed on hold for more than two minutes.


Free 10-foot / 3-meter digital DVI display cables!

One secret to high-quality display imaging is a pure digital signal delivered via a digital DVI cable connection. All Zenview LCDs support pure digital DVI connections.

However, industry-standard DVI cables are too short for use in most multi-screen arrays. For this reason, Digital Tigers offers long-length DVI cables, which enable convenient cable management while still maintaining a perfect signal. These premium 10-foot / 3-meter cables can cost as much as $40 (per screen) when purchased at retail.

Starting in 2009, long-length DVI cables are standard for most Zenview multi-screen monitors. (Exceptions: some Zenview 17X and 19X series models.) Digital Tigers is the first display company to make long-length DVI cables standard.


Free 10-foot / 3-meter multi-headed power cables!

Standard LCD power cables are too short for multi-screen arrays, and also clutter your workspace.

For customers in the USA and Canada, all Zenview multi-screen monitors include our custom-manufactured multi-headed power cables. These cables require only a single power outlet for every two or three LCDs, and are long enough to reach your nearest power source conveniently, with enough slack for tidy cable routing.

Pioneered in 2008, our exclusive power cabling solution is unique on the market and is not available from any other source.



Copyright 2002-2010 Digital Tigers, Inc. All rights reserved.     3/14/2010 2:20:52 PM